AI-Driven Customer Relationship Management: Enhancing Salesforce Efficiency Through Predictive Analytics. International Journal of Advance Industrial Engineering, [S. l.], v. 13, n. 01, p. 22–35, 2025. DOI: 10.14741/ijaie/v.13.1.3. Disponível em: https://ijaie.com/index.php/ijaie/article/view/103. Acesso em: 2 aug. 2026.